Call Today: 01455 631 167
Or email on: sales@hypaactive.com

Privacy notice for HypaActive Ltd

Please read the following terms and conditions. In using this website, you agree to these terms and conditions of use.

  • Transparency: We've provided additional details about the information we collect and how we use that information. We've also explained your choices and the control you have over your information.
  • GDPR: On 25th May 2018 a new European Union (EU) data protection law, the General Data Protection Regulation (GDPR) takes effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals, We’ve updated our privacy policy to include the new requirements of the GDPR.
  • By continuing to use our services on or after 25th May 2018, you acknowledge our updated Privacy Policy, Feel free to contact sales@hypaactive.com if you have any questions.

 HypaActive takes the protection of your privacy very seriously.  We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.

How do we collect information from you?

We obtain information about you when you engage us to deliver our services & Products and/or when you use our website.

 

What type of information do we collect from you? The personal information we collect from you will vary depending on which services & Products you engage us to deliver.

The personal information we collect might include your name, address, telephone number, email address, bank account details if we are making a payment to you or a credit is required, your IP address, which pages you may have visited on our website and when you accessed them.

 

How is your information used?

In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

Contact you by post, email or telephone.

Maintain our records in accordance with applicable legal and regulatory obligations

Process financial transactions. The period of retention will be for the duration of the supply of our Services & Products.

 

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow. Third Party Service Providers working on our behalf We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service

 

Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption. How you can access and update your information Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below. You have the right to ask for a copy of the information HypaActive Ltd holds about you.

 

Security precautions in place to protect the loss, misuse or alteration of your information Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.  Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone. Your data will usually be processed in our offices in the UK or with our Third Party Web Shop Provider (Ralawise Ltd). 

 

Your choices:

We may occasionally contact you by post / email / telephone with details of any changes in Your Products, Pricing and Specification Changes. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below. Your rights Access to your information: You have the right to request a copy of the personal information about you that we hold.

 

 Correcting your information:

We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

 

Deletion of your information:

You have the right to ask us to delete personal information about you where:

You consider that we no longer require the information for the purposes for which it was obtained.

You have validly objected to our use of your personal information - see ‘Objecting to how we may use your information’ below

Our use of your personal information is contrary to law or our other legal obligations.

 

Restricting how we may use your information:

In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so. Objecting to how we may use your information: Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue. 

 

Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights. Changes to our privacy notice We keep this privacy notice under regular review. Our policy was last updated on 24th May 2018. Contact information Nick Symonds nick@hypaactive.com or Donna Symonds donna@hypaactive.com  

 

Complaints:

We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at  Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone - 0303 123 1113 (local rate) or 01625 545 745 Website: https://ico.org.uk/concerns

 

Website

 

This web site is supplied and operated by Ralawise Ltd and leased by HypaActive Ltd, Sparkenhoe Business Centre, Southfield Road, Hinckley, Leicestershire, LE10 1UB. If you have any queries about this web site, please contact us at the above address or email sales@hypaactive.com

 

 

Privacy and Cookies

Most websites use cookies in order to improve the user experience by enabling that website to ‘remember’ you, either for the duration of your visit using a ‘session cookie’ or for repeat visits using a ‘persistent cookie’. Cookies are small data files that are used as unique identifiers. They are sent from the website’s servers to your computer or mobile phone and stored on your device, and may then be sent back to our website’s servers with updated data as you browse the website.

Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website. A session cookie will expire at the end of your browsing session once you close your web browser. Persistent cookies on the other hand have a set expiry date and will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.
This site uses some or all of the following cookies:

 

Session Cookie
This website may use a session cookie to maintain information about each visit to the website and enable core site functionality. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.  

 

Load Balancer Cookie
This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser.  

 

Google Analytics
This cookie allows us to count page visits and traffic sources so we can measure and improve the performance of our site using a service provided by Google Analytics. We also implement Google Demographics and Interest Reporting to better understand the browsing habits, interests and demographics of our vistors. For more information about Google’s privacy policy, please see www.google.com/intl/en/policies/privacy
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings, see https://www.google.com/settings/ads. Additionally vistors may wish to use the Google Analytics Opt-Out Browser Add-on found at https://tools.google.com/dlpage/gaoptout/
If you don’t want to receive cookies, it is possible to modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device, you can do this through your browser settings (the help function within your browser should tell you how). Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.

By continuing to use this website without making any such modifications to your browser, we will assume an implied acceptance of their use.  

 

Use of this website

This website contains material which is owned by Ralawise Ltd. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. You may download, view, copy and print information and documentation held at this website provided that the materials are used solely for your own personal use or for product / supplier research in connection with your business or your employer's business. Commercial use is not permitted. The materials may not be altered or modified in any way.

 

Professional advice

Information provided on pages held at this site and in any documents downloaded from this site is provided for general information only. It is subject to change without notice. HypaActive Ltd is not responsible for any inaccuracies, makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes. Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.

 

Trademarks

Your use of this site and any materials downloaded, viewed, copied or printed does not authorise you to use any names or trademarks of HypaActive Ltd, its trading partners or associates and no links without consent.

 

Links to other sites

HypaActive Ltd cannot be held liable for any material or representations contained in other websites, nor does HypaActive Ltd endorse or make representations in respect to such websites. All links are used at your own risk. In evoking links to other sites, you agree to accept these conditions of use. You may not create a link to this website from another website or document without HypaActive Ltd’s prior written consent.

 

Virus infection

HypaActive Ltd takes all-reasonable precautions to prevent virus infection of files contained on this site but cannot guarantee such prevention therefore we accept no liability for viruses. It is recommended that you take all appropriate measures and precautions to ensure appropriate safeguards are in place before downloading information. In using this site you also agree to take all appropriate measures and precautions to prevent the introduction of viruses by you to files held at this website.

 

Exclusion and limitation of liability

HypaActive Ltd shall be under no liability to you whatsoever whether in contract, tort or otherwise for any direct, indirect or consequential loss or damages whatsoever including without limitation; loss of contracts, profits, anticipated savings, revenue, business, data, stoppage to other work or direct howsoever arising, due to your use of or in connection with this website. The material and information provided on this web site are provided without any warranties and implied terms and conditions are excluded.